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History

From a dependable shipping agent in 1957, Milaha has become one of the largest and most diversified maritime and logistics companies in the Middle East. Our operations now range from ocean transport and offshore support services, to 3PL (third party logistics) and ancillary solutions.

History

VisionVision

To be the partner of choice in maritime & logistics sector, with a dominant share in our home market and a strong international presence to deliver sustainable growth to our shareholders.

MissionMission

To consistently deliver reliable services by focusing on safety, quality and our customers; to provide an enriching work environment and to always live by our values.

Milaha
Core
Milaha

Core Values

Milaha
  • Strive

    Strive

    To serve every client in the best way possible and improve the quality of service every day.

  • Inspired

    Inspired

    The history of Milaha is a source of pride for the company, but an eye must be kept on the future in order to leave valuable legacy.

  • Synchronised

    Synchronized

    All success comes from our collective strength and our ability to work together to solve complex problems and innovate with smart solutions.

  • Committed

    Committed

    To remain honest with all colleagues, clients and partners. it is essential to never under-deliver. Furthermore, it is important to always finish anything and everything that the company starts.

Corporate Social Responsibility

Milaha is committed to supporting the communities in which it operates. As part of Milaha’s Corporate Social Responsibility framework, generous financial support is provided in various key areas, including health, economic and international affairs, education, sports, and social and humanitarian affairs.

CSR

Key Milestones

1957- Today
Milaha

Milaha 2023

  • In January 2023, Milaha established a strategic alliance with Turkish Hareket to deliver integrated heavy lift and oversized transportation services in Qatar.
  • In March 2023, Milaha signed an MOU with Oracle to accelerate its digital transformation strategy, holding joint innovative activities on cloud services, and maximizing cloud services adoption to optimize investment returns.
  • In May 2023, the Marine Offshore Oil & Gas Conference “ShipTek” held in India granted Milaha the award of “Excellence in Maritime Services” in recognition of its commitment to providing outstanding maritime services and excellent logistic solutions.
  • In May 2023, Milaha signed a partnership deal with Google Cloud to accelerate digital transformation, modernize data platforms, and maximize the adoption of emerging technologies.
  • In June 2023, Forbes Middle East listed Milaha as one of the top 100 companies worldwide.
  • In July 2023, acknowledging its role in increasing Hino sales rates, distributing spare parts, and providing related mechanical services, Middle East Hino Motors granted Milaha the “Sales Achievement 2023 Award.”
  • In October 2023, Milaha won the award for CSR/Sustainability Initiatives for the year 2023 from Landmarks in Logistics Awards 2023 UAE.

  • In October 2023, Milaha joined the Global Project Logistics Network (GPLN) to expand its global presence and strengthen its positioning in the field of project logistics.
  • In October 2023, Qatar Customs accredited Milaha as an Authorized Economic Operator (AEO) to exercise importing and exporting activities with the best international standards of excellence and safety.
  • In October 2023, Forbes Magazine ME named the Interim Group Chief Executive Officer as one of the “Top Sustainability Leaders in the Middle East” 2023.
  • In November 2023, the Contractor Partner Safety Forum organized by Shell granted Milaha the “Worker’s Welfare Award” in recognition of its commitment to workers’ health, safety, and welfare.
  • In November 2023, Milaha won four “Sword of Honor” awards and four prestigious “Global Honour” awards from the British Safety Council. The awards were provided to Milaha Shipping Agencies, Milaha Gas and Petrochem, Milaha Container Shipping, as well as Milaha’s service units.
  • In November 2023, Milaha received the highest contractor performance evaluation (CPE) award for its operations on Halul Island from QatarEnergy Company.
  • In December 2023, Milaha received the CEO Award of HSEQ from QatarEnergy Company.

2023

History

Milaha 2022

  • Milaha launched a Cross Border Trucking Service to connect customers and follow regional markets.
  • Milaha Logistic City (MLC) started to expand its internal capacity and bonded service offerings.
  • “Milaha Express” service and fast-tracking customs clearance were launched by Milaha Logistic City (MLC).
  • The first Hino Showroom in Qatar was inaugurated.

  • The National Cyber Security Agency (NCSA) granted Milaha the Cyber Security Compliance Certification (NIA). This certificate is the first of its kind to be awarded to a private sector company.

2022

History 2021

Milaha 2021

  • Milaha continued its fast-paced digital transformation journey by completing one of the largest Enterprise Resource Planning platform deployments in the region to date with digital partner Oracle.
  • Milaha’s effective safety measures and practices contributed to the wellness of its employees and a 30% reduction in the All-Injury Frequency Rate (AIFR) across the group.
  • Milaha expanded its footprint in the global supply chain by adding the China-India Express service to its container shipping network.
  • Milaha signed the first service contract for its 600,000-barrel capacity Floating Storage and Offloading (FSO) unit.

  • Milaha continued to expand into new knowledge-based service lines for energy and global EPCI majors, servicing and supporting multiple elements of Qatar’s oil and gas expansion projects.
  • Milaha continued to develop its shipyard facilities and capabilities, acquiring a new 230-meter floating dock that will be commissioned in 2022.
  • Milaha launched its first innovative Hackathon, enabling “Milaha Citizen developers” to create and design digital tools and solutions to facilitate complex processes and tackle business challenges.

2021

History 2020

Milaha 2020

  • Awarded four Swords of Honor for improved health and safety, and four Globes of Honor for environmental sustainability by the British Safety Council (BSC).
  • Milaha added a fourth core business pillar, Marine & Technical Services, focusing on end-to-end service offerings for vessel owners and operators.
  • Milaha partnered with Schlumberger Limited to expand into the well services sector in Qatar, initially developing and equipping well stimulation vessels over the next five years.
  • Milaha has been a key contributor to supporting the State of Qatar’s efforts to provide stable and sustainable supply chains during the COVID-19 pandemic.

  • Milaha expanded its investments in shipyard activities through the acquisition of a new floating dock able to accommodate vessels for ship repair.
  • Milaha promoted its investments to complete the digital transformation process by expanding its partnership with Microsoft.
  • Milaha enhanced its capabilities to strengthen cybersecurity to comply with ISO 27001 and the National Information Security Standards.

2020

History

Milaha 2019

  • Awarded six Swords of Honor for improved health and safety, and two Globes of Honor for environmental sustainability by the British Safety Council (BSC).
  • Milaha completed the deployment of its Robotic Process Automation Solutions.
  • Milaha expanded its geographic footprint into the Black Sea and Mediterranean region through new container shipping services.
  • Milaha invested in newer, fit-for-purpose assets, from vessels to trucks, further optimizing its asset base.
  • Milaha partnered with Microsoft to build a smart logistics platform using Artificial Intelligence and Internet of Things elements from Microsoft’s cloud ecosystem.

2019

History

Milaha 2018

  • Milaha has added Majd, our largest container ship to date, to our expanding fleet.
  • Inaugurated and started operations of Milaha Logistics City.
  • Launched our first-ever container service between Qatar and Iraq.
  • Awarded the Five Star Occupational Health and Safety rating by the British Safety Council.
  • Started a major digital transformation initiative, including RPA and Oracle Cloud platform implementations.

2018

History

Milaha 2017

  • Launch of warehousing and 3PL services in Oman.
  • Launch of a service between Qatar and Oman.
  • Launch of a direct container service between Qatar and Kuwait.
  • Enhancement of service between Qatar and India.
  • Launch of the fastest container service between Pakistan and Qatar.
  • Launch of a regular reefer service between Qatar and Turkey.
  • Launch of a feeder service between Sri Lanka and Bangladesh.
  • Launch of an NVOCC tracking app.

2017

History

Milaha 2016

  • Launch of Singapore office for Milaha Offshore.
  • QTerminals begins managing phase one of Hamad Port

2016

History

Milaha 2015

  • Launch of first direct container service between Qatar and India

2015

History

Milaha 2011

  • Strategic transformation and launch of the Milaha brand.
  • Appointed operator of Doha Port.

2011

History

Milaha 2010

  • Acquisition of Qatar Shipping, which resulted in the acquisition of Halul Offshore Services.

2010

History

Milaha 2005

  • Equity investment in Qatar Gas Transport Company Ltd (Nakilat).

2005

History

Milaha 2001

  • Merged land transport, cranage, freight forwarding, customs clearance, and warehousing into Navigation Freight Services.

2001

History

Milaha 2000

  • Co-founded Halul Offshore Services through a 50-50 joint venture with Qatar Shipping.

2000

History

Milaha 1992

  • Co-founded Qatar Shipping with an equity share of 15%.

1992

History

Milaha 1982

  • Inaugurated the first fully integrated ship repair and fabrication facility in Mesaieed.

1982

History

Milaha 1978

  • Qatar National Navigation & Transport Company (QNNTC) opened a regional branch.

1978

History

Milaha 1974

  • Launch of marine transport services in Doha Port, including lighterage, berthing, and towage.

1974

History 1957

Milaha 1957

  • Founding of Qatar National Navigation & Transport Company (QNNTC).
  • The first shipping agent in Qatar.

1957

Our Business Areas

Over the years, Milaha has built five strategic pillars of business. With a single-minded approach to meet our customers’ goals, these pillars are fully integrated and linked by strong communication and a shared sense of responsibility.

 

This interaction ensures rapid solutions to all your maritime and logistic challenges, delivered with specialist, sector-specific capabilities and knowledge.

 

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Maritime & Logistics

Milaha Maritime & Logistics delivers integrated supply chain solutions to industry-leading companies in fashion, e-commerce, infrastructure, defense, health, oil & gas, heavy industries, aviation, and FMCG.

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Marine & Technical Services

Milaha’s operations within this pillar focus on providing vessel and industrial equipment owners and operators with comprehensive asset lifecycle services to help them achieve greater asset efficiency and optimize their total cost of operations.

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Business area 3

Offshore Marine

Milaha Offshore is a provider of a wide range of world-class offshore support and subsea services, with a presence extending from the Middle East to Europe, Africa, and Southeast Asia.

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Business area 4

Gas & Petrochem

Milaha owns and operates a fleet of Aframax/LR2 tankers, LNG, and LPG/Ammonia carriers to offer safe and reliable operations and industry-leading services in shipping sea-borne oil and gas cargoes.

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Business area 5

Capital

Milaha Capital is a wholly owned subsidiary of Milaha and one of its strategic pillars. As the financial hub and investment arm of the Milaha Group, Milaha Capital aims to exclusively cater to all of the Group’s investment management needs, with shareholder value creation set as the primary objective.

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Corporate Governance

To comply with the statutory requirements of the Qatar Financial Markets Authority (QFMA), Qatar Navigation has reported on its adherence to corporate governance as laid down by the QFMA, as well as internationally recognized practices. We will ensure that the best practices currently followed are continued into the future, and mandatory periodic reports are made to add shareholder value.

Milaha

Fahad Bin Saad Al-Qahtani

Group Chief Executive Officer

Akram B Iswaisi

Akram Bashir Iswaisi

Executive VP Finance & Investments

Akram Bashir Iswaisi

Executive VP Finance & Investments

Hamad

Hamad Saeed Al Hajri

Executive VP Support Services

Hamad Saeed Al Hajri

Executive VP Support Services

Ibrahim Al-Derbasti

Ibrahim Al-Derbasti

Executive VP Offshore & Marine

Ibrahim Al-Derbasti

Executive VP Offshore & Marine

Ali Mohamed A A  Al-Kuwari

Ali Mohamed Al-Kuwari

Acting Executive VP of Marine & Technical Services & VP - Ship Services

Ali Mohamed Al-Kuwari

Acting Executive VP of Marine & Technical Services & VP - Ship Services

Hammad Ahmad Usmani

Hammad Ahmad Usmani

Acting Chief Internal Auditor

Hammad Ahmad Usmani

Acting Chief Internal Auditor

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